Reference

How mvpph Handles Your Personal Information

This Privacy Policy explains exactly what data mvpph collects when you open an account, make a deposit via GCash, Maya, or InstaPay, and use our lobby — and how we keep that information secure.

Account data kept secureGCash, Maya, InstaPay payment data protectedYour right to access or delete your dataNo data sold to third partiesContact us to raise any privacy concern
mvpph How mvpph Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review the data we hold on your account, request a correction, or ask us to delete your information, our support team handles privacy requests directly. You can reach us through live chat in the lobby, by email via the address listed in your account settings, or through the in-app help centre on both Android and iOS. We aim to respond to all privacy-related requests within a reasonable time and will confirm receipt of your query.

Live Chat Start a chat from inside the lobby or the mobile app. Our support team can log your privacy request and escalate it to our data team.
Email Support Send your data access or deletion request to the email address shown in your account settings. Include your registered contact number for faster matching.
In-App Help Centre Open the Help section on Android or iOS, select Privacy and Data, and submit your request directly from the form provided inside the app.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use SSL encryption on every page of the site and on all data exchanged between your device and our servers — including when you enter your GCash or Maya account details at the payment screen. Cookies on mvpph are used for session management, lobby personalisation, and basic analytics. You can adjust cookie preferences through your browser settings at any time, though disabling certain cookies may affect how the lobby functions on your device.

SSL Encryption

All data in transit — including payment details for GCash, Maya and InstaPay transactions — is encrypted with SSL so it cannot be intercepted between your device and our servers.

Cookie Management

We use session and analytics cookies to keep the lobby working smoothly. You can review and change your cookie settings via your browser at any time without closing your account.

Data Retention

Account and transaction data is held only as long as required by applicable law or by the active status of your account. Closed accounts are processed for deletion per our standard retention schedule.

Access and Correction

You can request a copy of the data we hold, ask us to correct inaccurate details, or ask for deletion by contacting support through live chat or the email address in your account settings.

Common Questions About Your Privacy on mvpph

Below are the questions we hear most often about data, account privacy, and your rights as an account holder. If your question is not covered here, reach out through live chat or the Help section of the mobile app.

We collect your name, email address, mobile number, and the payment method you register — GCash, Maya, or InstaPay. Device and session data is also collected to secure your account.

Payment details are stored only as reference records required to process and verify transactions. We do not store full wallet credentials and do not use them for any purpose outside completing your deposits and withdrawals.

Yes. Send a data access request via live chat or the email address in your account settings. Include your registered mobile number so we can match your identity quickly.

Contact our support team through the in-app Help Centre on Android or iOS, or via email. We will process your deletion request in line with applicable data protection requirements and confirm when it is done.

We do not sell or rent your data. We share it only with payment processors like GCash and Maya, and game studio partners — strictly to deliver the service, under contractual privacy obligations.

You can adjust or block cookies through your browser settings on desktop or mobile at any time. Some lobby features may not load correctly if session cookies are disabled on your device.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.